Over the years, much has been written about how AI is reshaping enterprise automation. In particular, AI is challenging the traditional assumption that business processes must always be linear, rigid, and fully deterministic. Increasingly, organizations are looking for more adaptive ways of working that can respond dynamically to changing conditions and real-time insights.
For more than 20 years, AgilePoint has adopted this view, and architected a work execution platform to support this evolution. Our vision has been clear: enable organizations to harness AI-driven insights while ensuring adherence to internal policy and external regulation remain at the core.
In 2024, AgilePoint introduced the AI Control Tower to help organizations govern Agentic orchestrations. Today, that vision expands further with the introduction of the Adaptive Orchestration Monitor.
What is the Adaptive Orchestration Monitor?
The Adaptive Orchestration Monitor provides visibility into how processes evolve in real time — whether driven by human intervention or Agentic AI. This feature creates a powerful and intuitive visual audit trail of any activity that alters the original execution path, and supports strong transparency, compliance and ongoing AI optimization efforts like retraining.
Which Actions are Captured?
As mentioned above, the Adaptive Orchestration Monitor isn’t reserved solely for actions taken by AI Agents. As many of you are already aware, there’s plenty of process adaptability in AgilePoint even prior to introducing AI.
Human Actions
A human that manually
- Creates a Linked Work Item
- Reassigns a Task
- Cancels a Task
- Adapts the process flow
Agent Actions
Using LLM, Vision or Machine Learning Agents to
- Adapt the process flow
- Dynamically add steps to the process
- Invoke tools and subprocesses
- Send notifications to stakeholders
- Add process participants on the fly
Ready to see this feature in action? Watch the video below.
Note: Please note that this video was recorded while this feature was in beta. Some of the labels and icons might change by the time it becomes Generally Available, but the general concept of using these capabilities will remain unchanged.